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CHAPTER NO. 6.7 Pefile S and A Krattiger. 2007. Training Staff in IP Management. In Intellectual Property Management in Health and Agricultural Innovation: A Handbook of Best Practices (eds. A Krattiger, RT Mahoney, L Nelsen, et al.). MIHR: Oxford, U.K., and PIPRA: Davis, U.S.A. Available online at www.ipHandbook.org. © 2007. S Pefile and A Krattiger. Sharing the Art of IP Management: Photocopying and distribution through the Internet for noncommercial purposes is permitted and encouraged. Training Staff in IP Management
AbstractThis chapter provides an overview of training opportunities that developing country institutions can explore to start to address problems related to a smooth implementation and execution of all intellectual property-related aspects (policy, management, procedures, and so forth). The chapter offers to institutions guidelines for evaluating training needs and reviews different kinds of training programs, identifying the pros and cons of each. IP management training is a long-term investment, but a cost-effective one, leading to better utilization of third-party IP resources, more effective internal IP management policies and procedures, and higher efficiency in regard to out-licensing and partnership development. The chapter emphasizes the importance of strategic and practical training programs related to participants’ responsibilities within an organization. Finally, multidimensional case studies are provided to illustrate the myriad issues that may arise with respect to the management of intellectual property. 2. A Strategy for IP Management Capacity Building2.1 Analyze institutional goalsDeciding upon a program to build IP management capacity begins with a thorough analysis of institutional goals, recent policy changes, and required adjustments in the institutional strategy, with respect to IP management. Institutional capacity in IP management means a range of things: including clear and transparent policies (conflict of interest, licensing, patent, and so forth); established procedures (for example, for incoming and outgoing materials, laboratory notebooks); and people at nearly every level of the organization being well informed on how the procedures work, and why. It is essential to identify weaknesses and strengths of the IP management system within an institution in order to take better advantage of existing organizational structures. This means identifying where the weakest links are. A training program then will assist staff in better understanding and helping the institution to achieve its goals. 2.2 Identify training needsThe next step is to identify the competencies required to accomplish the overall goals. This requires an analysis of the required proficiencies, existing deficiencies, and the causes of the deficiencies. In general, the training requirements of staff members are summarized in Table 1. In order to ascertain specific needs, the following question should be answered: TABLE 1: GENERALIZED TRAINING NEEDS OF DIFFERENT STAFF GROUPS
Information on training needs can be gathered in various ways:
2.3 Develop strategies to achieve training goalsRanking the training goals and determining how to meet the highest-priority training needs is difficult. A well-developed plan should have specific and realistic objectives, include measurable and achievable outcomes, schedule clear time frames for all activities, and should undergo regular monitoring and evaluation.2 Of course, different people have different understandings, vested interests, and preferences, so a lot of soft negotiation will be required. It may be helpful to work with a third-party training provider who, if they understand the organization, can take a more objective view and assist in better designing the training program to meet institutional goals. 3. IP Training ProgramsInitially, individuals interested in IP training were limited to a small collection of course offerings available through staff members of organizations that, due to their practical experience in the field, were able to share their know-how. But intellectual property as a field of study is growing in importance as institutions value it more and more. In addition to the essential practical training offered by institutions such as the Centre for the Management of Intellectual Property in Health Research and Development (MIHR), formal training in IP management is also available from MIHR.3 The online version of this Handbook will list many other such programs and places. IP training opportunities can be divided into two distinct disciplines: law and IP management, which includes deal making as the central focus. 3.1 IP lawAlthough most training programs begin by covering IP law, it is more appropriate to present this topic at the end of the course. A brief overview at the beginning might be appropriate, but placing emphasis on it at the beginning diverts attention from the more important issues, namely what an institution is doing with its intellectual property and with the intellectual property of third parties. Therefore, a training program really ought to begin with the central issue, which is deal making for most institutions. IP law is concerned with statutory regimes for the legal protection of IP rights. IP law studies normally include:
Other training opportunities exist in areas such as:
Many law faculties offer training for becoming a patent lawyer. Typically, patent lawyers are responsible primarily for preparing and prosecuting patent applications, conducting patent searches, patent infringement and litigation, and preparing and filing applications for patent and other IP protection. During the course of performing these duties, patent lawyers are required to communicate with counsel and guide clients on legal issues in this field. 3.2 IP managementOn the other hand, IP management courses train individuals to become IP practitioners. An IP practitioner may not necessarily have formal education or training related to intellectual property but would have work experience and some informal training in the field. IP management is the convergence of basic IP law, business and research management, and institutional policy administration. IP practitioners need to know the IP field well enough to make appropriate strategic and management decisions about the protection and exploitation of institutional intellectual property. Furthermore, IP practitioners are expected to: develop institutional IP policy, advise on when, where, what, why, and how to protect intellectual property; identify useful intellectual property from their institutions; establish institutional systems and processes to manage intellectual property; assess the value of intellectual property; report on IP activities; and build awareness of the importance of intellectual property within the research community. Essentially, the IP practitioner serves as a bridge between science and the outside world. Such an individual should know, therefore, how to articulate issues effectively to different stakeholders and when to seek professional counsel for highly technical matters. 3.3 IP law vs. IP management trainingImportant issues to consider when deciding on which type of IP training program would be appropriate for staff members include:
3.4 Training locationsA growing number of IP training programs are available on the market. The list of programs below is by no means exhaustive; an Internet search of the topic will certainly yield many more results. 3.4.1 IP lawDegree programs or courses in IP law are offered by numerous universities in both developing and developed countries. The World Intellectual Property Organization (WIPO), along with the University of South Africa (UNISA) offer a distance-learning course in IP law. 3.4.2 IP managementHighly regarded IP management courses are offered by:
3.5 Designing training programsA training strategy should begin with a clear mission and provide measurable training objectives through which progress can be monitored. The training program should facilitate the achievement of the institution’s goals for promoting and commercializing products that emerge from research. Training-program development can be broken down into ten essential steps as illustrated in Figure 1. Note that training is a continuous and iterative process.
3.6 Elements of a good training programGiven the many different types of training programs available, how does one distinguish good training opportunities from those with little value? Key considerations to bear in mind when planning an IP training program include:
Different forms of training programs exist, and some programs will be more valuable than others; if possible, trainees should experience a range of opportunities. Post-training reports should not only detail the outcomes of a given training program but also explain how the training experience will change work practice. The measures that management can use to monitor development should be clear. The institution paying for the training should be able to measure the outcomes of the training experience. Long-term outcomes should address the competency gaps identified in the needs analysis and should be evaluated using measurable indicators. Long-term outcome measures would include:
Short-term outcome measures include:10
Table 2 introduces the different types of training and examines the pros and cons of each form. Box 2 presents an outline of a workshop plan. TABLE 2: PROS AND CONS OF DIFFERENT TYPES OF TRAINING PROGRAMS
4. ConclusionsThe chapter provided an overview of training opportunities that can enable developing-country institutions—or indeed institutions anywhere in the world—to strengthen staff competencies and thus build internal IP management capacity. The chapter offers to institutions guidelines for evaluating training needs and reviews different kinds of training programs, identifying the pros and cons of each. The adage “reading is learning, seeing is believing, and doing is knowing” is particularly appropriate in the context of training and capacity building. Accompanying this chapter are several case studies for short courses, each presenting a different challenging IP management scenario. Case studies give trainees opportunities to envision how a technology transfer project might be carried out. Finally, a detailed workshop plan that provides comprehensive steps is important. Such an IP management training course so that it can then be successfully implemented, while engaging, educating, and motivating participants.
BOX 1: CASE STUDIES FOR USE IN TRAINING EYEBORN™ ORBITAL IMPLANT Your local research and technology institute (RTI), in collaboration with a clinical research organization (CRO), a group of surgeons and the local university, have developed an orbital implant to replace eyes lost due to disease or injury. The Eyeborn™ implant is to be launched as a commercial product at the next International Ophthalmology Conference. The central aim of the project, supported by an angel investor, is to develop an improved and more cost-effective orbital implant. The hydroxyapatite material from which the implant is made, allows tissue and blood vessels to grow into the porous ceramic. Since the eye muscles are attached to the orbital implant, mobility of the implant is synchronized with that of the normal eye. Once a polymer prosthesis, or cap, with artwork of an iris and a pupil is placed over the implant, it is often difficult to discern a difference in the eyes in appearance and movement. This means patients who receive an implant appear to have normal ocular function. Presently, your product offers a more affordable, high-quality alternative to existing implants. It will benefit a larger percentage of the poor population, and, because of the lower cost, will be more accessible to government hospitals and clinics. Presently at government hospitals, patients that have lost an eye are given either a silicon eyeball or nothing at all. Background
Tasks
THE SMART-LOCK SAFETY SYRINGE The Smart-Lock Safety Syringe provides improved protection against needle stick injury and contamination. The device has an added benefit of being easier to use and providing more accurate measuring. Background
Tasks
AVENGING MONTEZUMA’S REVENGE! The purpose of this case study is to consider basic strategies related to the building of public–private partnerships, the pooling of resources, building on comparative advantages, and achieving the dual goals of social needs and commercial objectives. Specifically, trainees will be addressing the issues of licensing across public and private sectors that are attempting to meet needs in developed and developing countries. In this case study, trainees are encouraged to develop creative ways in which public and private sectors can combine their resources, segment markets, and address the specific needs of different constituencies (developed and developing countries). Background Viajes BioTech Inc.11 is a small biopharmaceutical company in North America, founded by Jose (Pepe) Herrera, a Mexican immigrant to the U.S. Prior to establishing the company, Pepe worked for his mother’s travel agency while he was studying for his doctorate degree at the Autonomous University of Cancun, Mexico, and visited all corners of the world. During these times, he often had intestinal discomfort and returned with diarrheal diseases. His doctoral thesis focused on such diseases, and he collected many Escherichia coli specimens from around the world. After making good money during the dot-com boom, he set up Viajes BioTech Inc. in San Diego, United States, to build on his Ph.D. research with the primary purpose of alleviating the suffering of the many millions of travelers to the developing world. The Research To-Date E. coli heat-labile enterotoxin (LT) is composed of catalytic A and noncatalytic homo-pentameric B subunits and causes diarrheal disease in humans and animals. In order to produce a nontoxic LT for vaccine and adjuvant development, two novel derivatives of LT were constructed by a site-directed mutagenesis of A subunit; Ser63 to Tyr63 in LTS63Y and Glu110, Glu112 were deleted in LT delta 110/112. Mice immunized with the purified mutant LTs (mLTs) either intragastrically or intranasally elicited high titers of LT-specific serum and mucosal antibodies. These results indicate that substitution of Ser63 to Tyr63 or deletion of Glu110 and Glu112 eliminate the toxicity of LT and both mutants are immunogenic to LT itself. Therefore, both mLTs may be used to develop novel antidiarrheal vaccines against enterotoxigenic E. coli. Note that the particular strain used in this research originated from a sample collected from a campesino at a clinic in Pepe’s grandparents’ hometown, Chulula, outside San Cristobal de las Casas in the State of Chiapas. Whenever he visited his family at Christmas and Easter, Pepe would spend a few days helping in a clinic in that village. Campesinos are generally poor farm laborers. Business Model of Viajes BioTech Inc. The company focuses on the development and commercialization of a vaccine for diarrheal diseases that occur predominantly in developing countries but that have a significant market in developed countries among travelers for both business and leisure. Viajes Biotech Inc. counts some 50 highly trained staff and has laboratories able to produce nonGMP pilot lots of the vaccine but has no clinics or production facilities. The company owns the key intellectual property for the vaccine in the form of a single dominating patent (but a series of continuations in part are still at the patent office in the United States). Pepe still has another two months to file for (PCT Patent Cooperation Treaty) applications in foreign jurisdictions, having marked all possible boxes in the application. Money, however, is relatively tight, and it is not clear whether the expense is warranted. Because the infections are extremely rare in most developed countries, it is difficult to test the vaccine in those countries. Thus Viajes BioTech Inc. is seeking a partner in the developing world to assist in the clinical trials. Pepe, having lived the first 25 years of his life in Mexico, also wants to find a way to extend the benefits of the vaccine to people in the developing world. During his recent vacation trip over Christmas to the South African vineyards, Pepe visited a former fellow student of his, Koreen Ramessar, who works on muscular dystrophy at the Department of Human Genetics at the University of Cape Town medical school. Koreen heard of the advances her classmate had made with his vaccine and introduced him to the director of IIMR, the International Institute of Medical Research in Colombo, Sri Lanka. The current director, D.C. Mokhobo, is originally from Cape Town and was visiting her family over the festive season. Pepe and Dr. Mokhobo of IIMR had dinner just before New Year’s Eve and agreed, in principle, on a joint effort to develop the vaccine further whereby Viajes BioTech would focus on introducing the vaccine into developed countries, and IIMR, through appropriate partnerships, would focus on developing countries. The International Institute of Medical Research, IIMR IIMR is an autonomous international nonprofit organization headquartered in Colombo, Sri Lanka. It maintains a network of laboratories and research centers hosted by a series of leading research institutions across the developing world. The institute also carries out research, teaching and training in its facilities. The entity does not have its own clinics but arranges for clinical studies through collaborating centers in developing countries. Tasks General To develop a framework agreement between a public (IIMR) and a private entity (Viajes BioTech Inc), sketching the outline of a business plan, with particular focus on the IP strategy, incorporating all the available tools, as appropriate. The Teams Pepe and Dr. Mokhobo each requested the relevant people in their institutions to work out the details on how the scheme could be made to work to benefit both parties. Two teams were created:
The Specifics First, meet in your own team for 60 minutes to determine the issues that need to be addressed. Specifically, think of the needs of your entity to ensure that the primary policy of the entity is respected in the deal. Also think of the needs of the other party. For example, Viajes BioTech must find a way of making a return on its investment. IIMD, on the other hand, does not sell things and will need to think of marketing alliances and licensing, as well as obtaining the funding to conduct the work. Second, the teams meet together and compare ideas, issues, and approaches. Note that this is not primarily a negotiating exercise. Begin by developing the overall business plan for how the vaccine would be tested and commercialized, both in the developing and developed worlds. Then develop a coherent IP strategy that reinforces the business plan. Remember that your bosses have made the policy decision, in principle, to get this venture going. Your task is to flesh out the framework for how it could work in practice. Hence the other party is not a hostile team but, essentially, in the same boat as you are. Also, you are not required to develop a detailed investment plan with cash flow and royalty rates; rather, the principles of the deal are to be developed. The Assumptions
The Report to Your Bosses Specific issues you should address in your report (in the form of a slide presentation lasting no more than 10 minutes), should include:
Additional Considerations
BOX 2: SAMPLE WORKSHOP PLAN objectives
Workshop emphasis The workshop will focus on providing participants basic/intermediate/advanced [indicate which] level training in IP management. Background Many developing country institutions lack the human capital and capacity required to design and implement IP management systems that serve the IP management needs of academic institutions. Without meeting the need to provide training to personnel in IP management, the execution of IP management practices is less likely to succeed. The proposed capacity-building initiative will focus on developing learning experiences that have immediate relevance to the participant’s occupation and experience, thus providing the basis for activities that lead to institutional IP management development. partners Acknowledge the organizations collaborating on or sponsoring the training. Workshop format
Training topics
Teaching and learning methods The teaching techniques selected are designed to enable trainees to gain knowledge through traditional tutoring methods and from each other’s experiences.
Workshop content and curriculum The teaching content of the workshop will be developed in consultation with key partners. The suggested agenda for a four-day workshop is presented below. Day 1. Refresher on IP processes and regimes: An overview of IP processes Day 2. IP management practices
Day 3. IP management strategies: Managing an IP portfolio Day 4. Technology transfer strategies and commercialization
Training materials
Accreditation Participants will receive acknowledgement for full attendance of the training program. Tutors Tutors will include:
Who should attend This training program is directed at professionals in health R&D interested in acquiring skills in IP management. The target audience includes:
venue Accommodation will be provided at preferential rates. Refreshments and meals will also be provided. Costs Participants will be required to pay their own travel costs. Participants will be required to make a single payment [or other payment plan] when registering for the workshop. Entry limitations Entrance will be granted to the first 20 applicants who complete registration. Subsequent training and support Post-workshop activities will include issues identified during the training-needs analysis and also take into account responses received following a workshop survey among participants. Workshop evaluation The assessment measures will be determined first by the specific objective of the workshop, and second, by the expectations of participants. Evaluation measures will include:
Suggestions for further improvement will be sought from trainers, trainees, and observers. EndnotesAll referenced Web sites were last accessed between 1 and 10 October 2007. 1 CIPR. 2002. Integrating Intellectual Property Rights and Development Policy. DFiD: London. www.iprcommission.org/papers/pdfs/final_report/Ch7final.pdf. 2 OPM. 2006. Guidelines for Conducting Diversity Training. Office of Personnel Management: Washington, DC. www.opm.gov/hrd/lead/Policy/divers97.asp. 4 Ibid. 7 www.wipo.int/academy/en/index.html. 10 Boydell T and M Leary. 2001. Identifying Training Needs. Chartered Institute of Personnel and Development: London. pp. 8–10. 11 Although the case studies are based on real occurrences, the scenario has been adapted to protect the privacy of all organizations and individuals involved. Pefile S and A Krattiger. 2007. Training Staff in IP Management. In Intellectual Property Management in Health and Agricultural Innovation: A Handbook of Best Practices (eds. A Krattiger, RT Mahoney, L Nelsen, et al.). MIHR: Oxford, U.K., and PIPRA: Davis, U.S.A. Available online at www.ipHandbook.org. © 2007. S Pefile and A Krattiger. Sharing the Art of IP Management: Photocopying and distribution through the Internet for noncommercial purposes is permitted and encouraged.
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